Fintech Design GH – Privacy Policy

Last Updated: June 2022 (Updated with Printful Privacy Requirements)

Fintech Design GH (“we”, “our”, or “us”) operates the website https://fintechdesigngh.com

(the “Site”).

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We collect the following categories of information:

a. Information You Provide

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (processed securely by our payment partners)

  • Order details (products purchased, size, color, etc.)

  • Messages or inquiries sent via contact forms or email

b. Information Collected Automatically

When you visit our site, we automatically collect:

  • IP address

  • Device type and browser

  • Cookies and tracking technologies

  • Pages visited and time spent on the site

  • Browser and device identifiers

  • General location (city/region)

c. Information Received from Printful (Our Fulfillment Partner)

Printful provides us with:

  • Order status and fulfillment updates

  • Shipping status and tracking numbers

  • Notification of returns, errors, or product issues

  • 2. How We Use Your Information

  • We use personal information to:

  • Process and fulfill your orders

  • Send order confirmations, shipping updates, and support responses

  • Improve our website functionality and customer experience

  • Personalize product recommendations

  • Detect and prevent fraud

  • Comply with tax, legal, and regulatory obligations

  • Manage refunds, disputes, and customer support

3. How Printful Uses and Shares Your Information

Because Fintech Design GH uses Printful for print-on-demand fulfillment, your information is shared with Printful so your order can be manufactured, shipped, and delivered.

Printful may share your information with:

a. Hosting & Online Service Providers

For:

  • Server hosting

  • Data storage

  • System security

b. Third-Party Manufacturing Services

If Printful outsources printing or production in certain regions.

c. Email & Communication Providers

For sending:

  • Order updates

  • Fulfillment emails

  • Customer service messages

d. Payment & Fraud Detection Services

For processing payments and detecting fraudulent activity.

e. Analytics & Digital Marketing Providers

Including:

  • Tracking tools

  • Website analytics

  • Advertising platforms

f. Legal Advisors

When required by law or to defend legal claims.

g. Printful Affiliates & Business Partners

For service improvement and business operations.

h. Merchants (Fintech Design GH)

Printful shares order data back with us to manage your purchases.

i. Business Transfers

In mergers, acquisitions, or corporate restructuring.

For more information, refer to Printful’s Privacy Policy.

4. How We Share Your Information

Fintech Design GH may share your data with:

  • Printful (order fulfillment)

  • Hostinger (hosting our website)

  • Payment processors (to process your payments securely)

  • Fraud prevention and security services

  • Email service providers (order confirmations & marketing)

  • Analytics providers (Google Analytics, Meta, etc.)

  • Legal authorities (when required by law)

  • We do not sell your personal information.

5. Cookies & Tracking Technologies

We use cookies to:

  • Keep your shopping cart active

  • Improve website performance

  • Run analytics

  • Show personalized ads

  • Users may disable cookies through their browser settings.

6. Payment Information

We never see or store your full payment information.

All payments are processed by certified third-party payment processors using secure encryption (PCI-DSS compliant).

7. Data Storage & Security

Your information is securely stored by:

Hostinger (website + hosting)

Printful (order production & fulfillment)

We take reasonable measures to protect your data, but no online system is 100% secure.

8. Data Retention

We keep your personal data for as long as necessary to:

  • Fulfill your order

  • Manage returns, disputes, or support requests

  • Comply with legal and tax obligations

  • We delete or anonymize data when no longer needed.

  • 9. Your Rights (GDPR, CCPA & Global Privacy Rights)

  • Depending on your location, you have rights to:

  • Access your personal data

  • Request correction or updates

  • Request deletion (“right to be forgotten”)

  • Request a copy of your data

  • Object to marketing communications

  • Opt out of data tracking

To exercise rights, contact:

📧 support@fintechdesigngh.com

10. Children’s Privacy

Our website and store are not directed at children under 13.

We do not knowingly collect information from children.

11. Third-Party Links

Our website may contain links to other sites.

We are not responsible for their content or privacy practices.

12. International Data Transfers

Your information may be processed in:

  • The EU

  • The US

  • Other countries where Printful or Hostinger operates

By using our site, you consent to these transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.

Changes go into effect when posted on this page.

14. Contact Us

For questions about this Privacy Policy, please contact:

📧 support@fintechdesigngh.com

🌐 https://fintechdesigngh.com